What is the cost of the Laundry service?

It is £1.50 per wash and £1.50 per dry, these are industrial sized machines and therefore take a larger amount of washing than domestic ones, and the dryers are sensor dryers and continue until the washing is dry irrelevant of the quantity entered.

Can we have guests stay overnight?

Guests are allowed to stay overnight occasionally and we would simply ask that you sign them in and out at reception and also inform your flat mates out of courtesy.

Do you provide car parking?

Some sites have a very limited amount of parking available. Please check with each hall directly.

Where do we collect our keys?

On opening weekend the main office is open for you to collect your keys, our caretakers are here 24 hours per day and can give you keys when the office is closed.

Where do we collect our post?

Post is collected from the main office during office hours, all mail is put into the relevant pigeonholes and registered post and parcels are signed for at the office.

What are the office opening times?

The office is open from 9.00am to 6.00pm Monday to Friday and from 12pm-1pm on Saturday and Sunday in order to enable students to collect mail and report any faults, outside these hours the caretaker is contactable 24hrs a day on their mobile.

Can we make a group booking?

Yes there is a section on the application form for you to write your fellow residents names, we will then allocate your group accordingly.

Can 2 people share your double rooms?

No all our rooms are for single occupancy only, each person living in Victoria Hall must be issued with an individual tenancy agreement.